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RV Rental Guide
 


Dear Customer,

Thank you for renting with McLellan RV. We are dedicated to exceeding your expectations by providing quality products and services. As part of your motor home renting experience we suggest you read this book before your departure. It is our hope that the training you receive will help you make this rental experience a vacation that you can enjoy to the fullest. This book is intended to help refresh those items that have been communicated to you through the check out process and the training you received by the McLellan RV representative. It will also serve as a guide to you should you encounter any problems while on the road or camping. So please refer to it often and talk over the concepts with each other as you travel. By doing so will help you become more familiar with your motor home and be more prepared to handle things that may come your way.

Before Departure:

1. Remember no pets are allowed in the RV. Also, all of our motor homes are NON-SMOKING. Thanks.
2. Standing or sitting on the roof is not permitted, nor is storage of any luggage, lawn chairs, bicycles, etc. The roof is unsafe to be on and is off limits.
3. No matter how hard we try, it is difficult to predict mechanical failures. It is always a good idea to keep our contact information close at hand should you have any difficulties at all. Our office number is 877-534-1992 or we can be reached via cell at 949-690-6580 (Nicky) or 949-690-6607 (Simon). Please report all accidents immediately and let us know of any damage to the motor home within 24 hours of occurrence.
4. Do a check around the motor home prior to departure to assure all storage doors are locked, power cord/sewer hose/water hose are stored properly, the entry step is up, all interior vents are closed, and the TV antenna is down.
5. Make sure to give a tour of the RV to any children that may be vacationing with you. Show them safety items such as the emergency exit, LP/Carbon Monoxide/Smoke detectors, and seat belts. Be sure to warn them that the emergency exit window will come open if the latches are pulled.
6. While loading the motor home with your belongings, always make sure you are balancing the weight throughout the RV. Also, be mindful to not overload the motor home as too much weight can cause tire failure.
7. While loading the refrigerator, be mindful that in order for the food to stay cold there must be air circulating inside the fridge. Overloading the refrigerator will block air movement and reduce the effectiveness of its ability to keep your food cold. Also, do not load heavy items on the door of the refrigerator as the latch may come loose while turning a corner.
8. Learn the dimensions of your motor home. Vertical clearance on our motor homes is 11.5 feet (4 meters). Be extra careful when you enter service stations, motels, campgrounds, and under bridges that you are not going to be running in to things. The most common damage is done by low hanging branches. Watch out!!


While Driving Your RV

1. Keep an eye on your gauges and watch for overheating. Remember to check the fluids each time you stop for gas.
2. Turn off the overdrive to help give you more power while climbing hills and to hold you back when traveling down a steep grade. This is preferable to riding the brake as brakes heat up and lose their effectiveness if used too much. If you feel the brakes getting "soft" then pullover as soon as safely possible and let them cool down before continuing your trip.
3. Remember to keep everyone buckled up. It may be tempting to get up and walk around the motor home but it's unsafe to do so and illegal.
4. Your RV is much heavier than your car at home so remember to keep a safe distance between you and other vehicles. The stopping distance of your RV is 4 to 6 times longer than your normal braking distance so keep that in mind when spacing yourself from the vehicle in front of you. Also, by staying back from traffic you minimize the chance of damage to your windshield.
5. When backing up the motor home always have a spotter behind you to help avoid potential collisions. If you are alone, get out of the coach and walk the area before backing up to survey for any potential problems. Take it SLOW.
6. Avoid running over any road debris. The RV's tires will often flip up road debris in to the undercarriage, exhaust pipe, and storage doors of the RV and cause damage.
7. If you feel a constant swaying of the motor home, stop the RV and check the tires for under inflation. Driving a long distance on under-inflated tires will cause a blowout which could lead to additional damage.
8. When filling up the RV, use regular unleaded gasoline. The minimum required octane for the RV to perform properly is 87.
9. Remember, the windshield and tires are your responsibility so treat them with care.


At your Campsite

RV Water System

1. You can locate the water pump on/off switch at the control panel. It is ok to leave the water pump on at all times while camped as there is very little to no battery drain on the coach to keep it on. If you are plugging in to a water source at your campsite you will want to turn the water pump off as it will be no longer needed. If the water pump is not functioning then check the fuses located in the vehicle's electrical panel in the side of the bed in the back bedroom.
2. To fill the fresh water tank, locate the white fill hose that will be in one of the driver side storage bins. Locate the potable water fill door on the outside of the RV. Unscrew the round cap and insert the hose to begin filling. When the tank is full of water it will begin coming back up and out of the small vent line located just underneath the round cap.
3. On other models, it may be necessary to connect the filling end of the hose to a fitting located on the side of the RV. Remember to always use the water pressure regulator, provided with the white hose, to avoid damaging the coach's delicate water system. Attach the water pressure regulator to the water valve itself and run the hose from it to the coach. When full, water will begin spilling out from underneath the coach. .
4. If hooking up to water at a campsite, locate the same white hose located in one of the rear storage bins. Again, always remember to hook up the water pressure regulator provided with the hose on to the water valve and run the hose to the city water connection on the coach. By using the water hookup at the campground you will no longer need the water pump on, so be sure to turn it off.

RV Electrical Power System

1. Batteries - Batteries are what powers the 12 volt systems in the RV. They power the interior lights, water pump, spark for the furnace and power to the furnace fan, refrigerator, LP gas detector, monitor panel, slide outs, electric step, generator starter, and the Emergency Start button. It is extremely important, albeit difficult, to keep these batteries ''peaked off' and healthy. It is therefore important for you to conserve your battery power by using lights only when needed and take care to make sure they are turned off when leaving the RV. It's a common mistake to leave an exterior or storage compartment light on overnight and thus draining your battery completely.
2. In cold conditions this is even more important as batteries won't function as efficiently in cold climates. You can lose over half of the battery reserve power just due to the temperature.
3. It will take several hours for the batteries to recharge, but to do so the most efficient method is to start the main engine. The generator will also charge the batteries but is less efficient than starting the engine.
4. Generator - The generator is to be used whenever power hookups are not available and you need 11OV to run your power hungry appliances such as the microwave, coach air conditioning unit, TV/DVD, or anything you plug in to a power outlet. It can be started either from the control panel or from the Start/Stop toggle switch on the generator itself. Make sure the power plug in the rear compartment is plugged into the generator outlet.
5. Ensure all appliances are switched off before starting the generator. The generator will start but no power will be supplied if the AC is left in the on position when starting the generator.
6. You will find a breaker on the generator that must be flipped to the "ON" position in order for power to reach the coach. This can be found on the generator itself typically to the side of the Start/Stop switch or on the side of the generator.
7. Generators are oil sensitive. Should you have too much or too little oil the generator will shut itself off. Put only 20/40 motor oil in the generator.
8. The generator runs off of the gas from your main gas tank. There is a safety feature that will cause the generator to shut off and not function if your main gas tank falls below 1/4 tank. Trying to start the generator with less than a 1/4 tank can cause damage.
9. If the generator will not turn over you have let your coach battery run too low. Start the main engine, which will kick power to the back battery, and then start the generator. This will get the generator running but you still need to address your battery issue. See the batteries section for tips.
10. Shore Power - If you are at a campsite with hookups then simply run your RV power cord from the coach to the power box. At the box you will find breakers which must be flipped to the "ON" position in order for power to reach the motor home. Hooking up to this outside power source will allow you to keep the batteries peaked off while having use of your accessories such as the microwave, TV/DVD, power outlets, and air conditioner. Be mindful to not overload the system by running the microwave and AC at the same time, doing so may trip the breakers.
11. Safety/Breakers - You will find breakers located on your generator, the power box, and also inside the coach. The breakers inside the coach can be found behind a brown panel that is typically located in the master bedroom on the side of the bed.

RV Sewer/Holding Tanks

1. It is always a good idea to leave some standing water in the toilet bowl to help control unwanted odors from coming up from the holding tanks.
2. When flushing the toilet, run plenty of water down the line to make sure that all material passes down in to the holding tank. It's not uncommon for a ball of toilet paper to become lodged in the pipe, thus causing an unpleasant backup.
3. Use only RV/Marine dissolvable toilet paper. Do not flush sanitary napkins, paper towels, diapers, garbage, sample shampoo containers, beverage cans, or anything else that doesn't belong in the holding tanks. These will plug the lines and be costly to retrieve.
4. To dump the holding tanks, locate the sewer hose. It is usually located in the rear or side compartment near the dump valves.
5. Carefully remove the sewer outlet cap and attach one end of the hose to the outlet on the motor home and twist, interlocking the hose clamp. Attach the other end of the hose to the RV Park's system or dump site.
6. Locate and pull the large (black tank) valve first. Wait for that tank to completely empty and then pull the small valve (grey tank). On some units there is a third tank for the shower located on the opposite side of the dump outlet, check for a dump handle on the opposite side. After all contents have emptied, shut the valves, disconnect the hose.
7. Most campsites/dump stations will have access to a hose. Use this hose to rinse out the dump hose, thus making your cleanup job easier and much more sanitary. Clean off any spillage that may have occurred near the valves.
8. Replace the sewer outlet cap and return the dump hose to its appropriate storage space.
9. Locate the chemical pouches underneath the bathroom sink or in a bathroom cupboard Empty the contents in to the toilet while running approximately ~ to 1 gallon of water in to the black tank. This will aid in the effectiveness of the chemicals.
10. It is not uncommon for the monitor panel to read that the tanks are not completely empty, even after dumping. Sensors get dirty and often misread the levels of the tanks. Sensors not going down may also be indicative of having a clogged sewer line. You'll want to make sure that you do not have this problem.

General Accessories/Appliances

RV Air Conditioning

1. The air conditioning unit located on the roof of your motor home operates on 110 power. This means that you must either be plugged in to shore power or have the generator running in order for it to operate.
2. Make sure that the AlC switch is in the off position before starting the generator. Let the generator run 2 minutes before starting roof AlC and turn off the roof AlC 2 minutes before turning off the generator.
3. If the AlC fails to work, make sure the shore power cord is plugged in correctly and that the breakers on the power source are in the "ON" position.
4. Never run the microwave while the AlC is running as you will trip breakers and risk damage to the coaches electrical system.

RV Dual Power Refrigerator

1. Your motor home refrigerator can operate on either 110 power or by LP Gas/Battery. Leaving the refrigerator in the AUTO mode will switch the refrigerator from 110 power to Gas depending on which is available (recommended). The refrigerator works by the freezer coils (located in the freezer box) freezing and the cold air circulating down in to the refrigerator section. It is much less efficient than your home refrigerator and requires you to make sure there is adequate air circulation in order to keep your food cold. Also, the coach must be close to level in order for the refrigerator to operate.
2. The refrigerators are outfitted with a "Check" light or a "Failure"
i. Notice: If either of these is lit, simply turn off the refrigerator, wait 10 seconds, and restart. This will restart the pilot light. If the "Check" or "Fail" light persists, make sure that you have the refrigerator set to the proper power source (110 or LP) and check your connections.
3. The key to keeping your food cold is air circulation. Overloading the refrigerator will cause no air to circulate and for your food to warm up.
4. Always load the refrigerator with food that has been pre-chilled/frozen.
5. Do not overload the refrigerator door. Having a lot of heavy objects on the door could cause the latch to fail and for the door to swing open while traveling.
6. When the outside temperature is exceeds 90 degrees F, the refrigerator has a much harder time cooling. When conditions like this exist, maximize your refrigerators cooling capacity by making sure there is plenty of space for which air can circulate. Also, avoid opening the door as much as possible. All the cool air that leaves the refrigerator while the door is open is being replaced by warm air.
7. In the event of refrigerator failure, use dry ice to cool manually.

RV LP Furnace

1. Your furnace is operated by the LP gas system and your 12V coach battery. It is important that you keep your batteries peaked off before going to bed if you intend on running the furnace throughout the night. Also, the furnace is by far the biggest consumer of your LP gas so remember to keep an eye on the level of fuel as not to run out. Remember, that running the motor home engine is the most efficient way to charge your coach batteries.
2. The thermostat is typically located about eye level either in the hallway or the back bedroom. Just like at home, simply select "Heat" and adjust to your desired temperature.
3. If your batteries are in good condition (you can always check by turning on a cabin light) and you are still not getting heat, double check your propane level and make sure your propane valve is turned on (at tank). If your propane is on then make sure the propane detector, at floor level, is turned on. This is indicated by a green light on the detector face.
4. Always turn the furnace off while traveling.

RV LP Water Heater

1. The water heater runs off of your LP gas and requires battery power to ignite and maintain the pilot light. To operate your water heater, locate the switch either on the monitor panel or on the edge of the kitchen counter.
2. When turning on the water heater, a "Pilot Out" light will also come on.
3. Within 10-20 seconds you will hear the pilot light fire and this light will go out. If the light reappears then the water heater was unable to find LP gas. Check your LP connections and turn off the water heater and turn it back on. This will recycle the pilot light and try again.
4. WARNING - Water temperature can exceed 120 degrees F. Be careful. If when turning on the water heater no "Pilot Out" light comes on then run the hot water to see if it's already on.
5. A typical water heater in an RV holds on 6.2 gallons of hot water with a recovery time of approximately 20-30 minutes. Conserve the hot water to make sure everyone gets to enjoy.

RV TV Antenna

1. The TV antenna crank handle is typically located on the ceiling in the living room area. Make sure your TV is receiving an antenna feed before beginning.
2. Ensure the signal amplifier is switched on by the small black pushbutton switch located in the TV cabinet by the antenna outlet and indicated by a green light.
3. Turn antenna handle in direction indicated to raise the antenna.
4. With the antenna in the raised position, pull down on the large round disk to rotate the antenna for better reception.
5. To lower the antenna, return disk to original position (marked by the arrow), and crank in opposite direction until antenna touches the roof.
6. The gears are plastic and easily break. Treat carefully as not to damage.
7. Always make sure the antenna is down before traveling in the RV.


When Returning Your Motor Home

1. Most damage occurs on a motor home when renters are returning the coach. It's at this time that the renter often gets lackadaisical about safety measures such as watching for swing-out and employing a helpers services when backing up.
2. Remember to dump your holding tanks before leaving your last camping spot.
3. You can also refer to the list of dump stations located in this booklet if your campsite does not have a dump facility. Most truck stops and campgrounds have this facility and may not be included on our list. You are welcome to return the motor home with the holding tanks full. Our disposal charge is $50.
4. Please "TOP OFF" the gas tank when returning the motor home. If the gas needle is on F but not topped off we will refill the coach at the renters expense. The current gas fill charge is cost per gallon + $20 service charge. Save some money and bring it back "Topped Off'.
5. Make sure you empty the coach of all your personal belongings. We are not responsible for any items that are either left in the coach or lost by the renter.
6. The motor home must be returned clean inside and out unless cleaning has been prepaid. We do reserve the right to charge additional cleaning fees for, and not limited to, the following: gross negligence or misuse of the RV, damage to the interior of the RV such as stains in upholstery or rips to curtains/seats/couch/carpet, fumigation from pet hair and dander, fumigation from smoking, and extra cleaning caused by travel to a restricted area.
7. The RV may be returned after business hours if prearranged. If parking on the street, be careful of the curb and trees as not to damage to the RV.


Leaving your campsite Quick Reference guide

1. If you have hookups, go ahead and dump your tanks before leaving. Remember, black tank first, then followed by the gray. Use a hose to wash up the sewer area and leave it clean and sanitary for the next camper. Go inside and empty a new packet of chemicals in to your tank.
2. Make sure all of your connections are disconnected. Store the water hose, sewer hose, cable TV, phone, and power connectors in to their appropriate holding bins.
3. Pack up the RV and get your stuff organized for travel. Remember to balance out the weight of your RV by filling the storage bins on each side accordingly.
4. Test your RV's storage doors. Make sure they are shut tightly and locked.
5. Make sure the awning is put away and locked.
6. Go inside and make sure all of the drawers and cupboards are shut tightly and secure.
7. Bring the slides in.
8. Bring your TV antenna down to its resting position and make sure all roof vents are closed.
9. Make sure all beds are put away and window coverings secured.
10. Get out and walk around the RV. Check underneath the coach for anything that may have been left there. Look for any potential obstacles while backing or pulling out.
11. Do one final check of your appliances. Make sure stove, oven, and water heater are all off. Double check your refrigerator that the door is not overloaded and that it is latched correctly.
12. Make sure all seatbelts are accessible. The same laws apply in the RV that do in your car so please buckle up.
13. Campsites are sometimes tight fits so have someone out of the motor home help you pull away. Review the driving tips and you are on your way.



RV Safety Measures

The following information is provided to ensure you are aware of basic requirements for the safe operation of recreational vehicles. Adhere to these guidelines to help assure an accident free vacation.

1. ALWAYS utilize the factory installed SEAT BELT RESTRAINTS while vehicle is in motion. The same seat belt laws that are enforced for both cars and RV's.
2. Beds, overhead bunks, sofa, dinette or chairs NOT equipped with seat belts or factory restraint systems are not safe to occupy while vehicle is in motion.
3. Shut off FURNACE, WATER HEATER, REFRIGERATOR, STOVE as well as any other open flame appliances while refueling gasoline or propane.
4. Secure any LOOSE OBJECTS prior to movement of vehicle.
5. ALWAYS use a lookout when BACKING UP THE RV. There are still blind spots and its easy to misjudge distances and the roofline.
6. Be aware of the TOTAL HEIGHT OF YOUR RV, including roof mounted accessories, and always verify clearance of any low object before attempting to pass through.
7. Be sure to have all door and STORAGE DOOR LOCKS LOCKED while vehicle is in motion.
8. EXHAUST PORTS for furnace and water heater are extremelv hot when in use. Contact with these ports will cause a burn injury.
9. EMERGENCY WINDOW exits are not to be opened except for emergency. Danger of falling from vehicle exists with emergency exit open. Observe and warn all children of this danger.
10. SHOWERS and TOILETS are not for utilization while coach is in motion.
11. ROOF TOPS and REAR LADDERS are dangerous and are off limits to renters. Roofs are slippery and have no safety rails so please stay off.
12. NEVER attempt to change vehicle TIRES. ALWAYS contact an approved tire facility.
13. AWNING operation can cause finger and hand injury. KNOW the operation of your awning before attempting use. ALWAYS pull the awning up during rain or wind to avoid collapse.

Failure to follow the above safety information may result in injury or death. Read all manufacturer information and safety tips. Follow all local, state and nation speed laws. Plan your route and know your vehicle limitations. Discontinue use of the vehicle in high wind conditions.
IF YOU HAVE ANY PROBLEMS OR QUESTIONS PLEASE CALL US AT
1-877-534-1992

Thank you and we hope you have a vacation to remember



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